The swappa website is simple to use. Here are Swappa's policies on covering the cost of return shipping: When an item is to be returned either the buyer or seller will pay return shipping costs. Swappa is an e-commerce company developed and founded in 2010 for the facilitation of sales of new and used mobile devices such as cell phones, tablets, wearable technology, and laptops, smart home technology, gaming products, digital cameras, and camera lenses as an alternative to other internet based marketplaces such as Craigslist and eBay. Swappa provides methods for buyers and sellers to communicate. If they don’t sell it in that amount of time, they get a refund and hold onto their old phones. Selling to Swappa Pros: All transactions are carried out securely via PayPal. If the seller requires a PayPal confirmed address and the buyer does not have one, the seller may void the sale. he now wants to return the brick to me for a full refund. Swappa sales are binding, though the may become void in certain circumstances. Savvy shoppers use the iPhone return policy to their advantage. Swappa has the items I want. Sellers are urged to outline return policies for their listing. Swappa's privacy policies can be found on our Privacy page. (eCheck payments are not considered received until cleared.). The seller used photoshop to hide all the scratches and defects. in listed price. There is no enforced return policy by Swappa. All returns where the issue is not found or if buyer no longer needs the item 20% restocking fees will be a charged. No seller may deny a return when a device is received not as advertised, and you can find more information how to report a problem with a purchase here. All return policies must comply with Swappa's site-wide policies. times and a valid tracking number that can be provided to the buyer at the time the product is shipped. We may receive commissions for purchases made through these links. If an item is returned due to a disagreement in the condition of a device (e.g. email addresses, phone numbers). What comments are appropriate for listings and sales? Seller is, Sellers are expected to ship within two business days of receiving payment. As you might recall, we recently announced that XDA has made Swappa its official marketplace for buying and selling gently used mobile devices. They want me to get the phone tested at Verizon before proceeding, so I'm going to do that. Should you have any other questions, feel free to reach out to our support team here. Mahngo Skin, iPhone Case $19.99. the buyer must have broken it in the few weeks time that he's used it for whatever reason. When an item is to be returned either the buyer or seller will pay return shipping costs. Also note that if you originally paid with store credits, your refund will be in the form of store credits no matter the reason for the return. My only fear is that the people working the claims at Paypal see his issue (can't get some of his files to play on the device) as a defect and side with him. If you request a return within the required days of delivery, Swappa will even pay for the shipping fee. Today at Rickydees Productions Ricky reviews Swappa.com where you can buy and sell used phones, tablets, and even smartwatches. overnight shipping). Buy direct from Swappa for the best in used mobile phone and customer service. Catalog; Help 0 Swappa Store Catalog; Help My Account. Swappa Free Return Policy You have 365 days to return an item unless it’s damaged, soiled, or excessively used at Swappa. No junk, no jerks. Consumers are not pleased with Discounts and Special Offers … Any refund in "buyer's remorse" situations should be less any fees already incurred by the seller. I contacted Swappa and they are behind me in that I am not obligated to accept a return and they will remove any bad feedback left as a result. Swappa website gave me the opportunity to get what I needed in my criteria for a smartphone. Seller may void a sale if full payment is not received from the buyer. Safe and friendly marketplace with lower fees. | Read 21-40 Reviews out of 11,536 The same person selling several games referred to above is selling on behalf of Swappa as denoted by the icon on their avatar and the listing description. Every product has listing requirements and an approval process to ensure confident shopping. Seller may use the shipping method of its choice so long as the shipping method offers reasonable transit We can work on replacement option if applicable. Disclosure: This site contains affiliate links to other sites. is blacklisted and/or cannot be activated) and must be returned, 11,671 likes. Buy and sell newish tech. Standard shipping policies apply to all Swappa sales. Nintendo Switch Shipping Kit Sold out Pure Gear® Lightning Cable + Charger $19.99. 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